What is Samsung Members?
Samsung Members is the official application of the Samsung Community. The app, available for Android, gathers a lot of important information about your Samsung mobile device. The main one is related to instructions on the use of brand-specific products.
Thus, the more information you have about your product (in this case, your smartphone), the greater your dominance over it and, consequently, the greater your satisfaction. This is how the company hopes to increase the engagement of its users.
The app provides a service similar to the programs used in computer brands like Dell and Lenovo. These companies, when selling their computers, provide support applications that, in addition to displaying information about the machine’s hardware and software status, also offer usability tips and knowledge of available resources.
In the case of the Samsung Members App, right at the opening of the app, you can check a series of information about Samsung products. There are news, update dates about new features and the updates present for each device of the brand.
But, in addition to quality information, it is still possible to use Members to solve problems. This is only possible because one of the proposals of this app is to offer a user support channel. Thus, it is possible to open a ticket, report an error and receive technical assistance remotely. Something quite advantageous these days, when most people like to stay at home.
Another interesting feature is the one that offers information about the device. To access it, just visit the “Get Help” tab. There, you’ll have access to information about your device, including model number, serial number, IMEI (such as your smartphone’s chassis number), battery and available real-time storage capacity.
What are the advantages of Samsung Members?
In addition to providing important information regarding the various Samsung products , Samsung Members offers the possibility of accessing the remote support provided by the company.
Additionally, it is possible to access the status of your Android device (or smartphone). When creating a profile in the app, you will have access to the forum, being able to help other members of the community, as well as be helped by them.
In his profile, the user will have the opportunity to receive exclusive coupons for Samsung’s most interesting products, to earn some badges that will highlight him in the community, as well as to follow and be followed by other users.
There, it is still possible to carry out automatic checks of your Android, both in terms of software and hardware. The verification makes it possible to test important parts, such as: phone usage, settings, sensors, error search, speed, software integrity, last reboot and applications used.
When deciding to get help on their device, the user will find the following help options:
- Call for Samsung customer service.
- Online support via chat.
- Remote support.
- Service locations.
- Support request.
- Scheduling technical consultations.
In summary, the great benefits of installing the Samsung Members APK are:
- Receiving information about your device and how to use it to the fullest.
- Diagnostic check.
- Knowledge of the events agenda.
- Receipt of discount coupons.
- Creation of a profile for interaction in the community;
- Asking questions to experts.
- Receiving personalized remote support.
download samsung members for android
The features available on Samsung Members may vary by device.
Samsung Members APK – Master your Samsung device
The Samsung Members APK, in its latest version, is an excellent alternative to get to know your Android device connected to the Samsung brand and to extract the best of the machine. Something very interesting is the existence of remote support and the creation of a profile in the community.
Thus, downloading Samsung Members for Android is almost mandatory for anyone who owns a Samsung phone. The download is free. Download this app right now and master your Android with the palm of your hands.